Hi Torilee

I would just like to thank you for all your support throughout my course.

You always had good insight into how people learn differently, im a very vocal person and you helped me harness that into reflective writings.

You helped me gain perspective through our reviews and made me think about situations from different aspects by talking about your own experience, I think going forward that is a good tool for you to use with other students as your personal experiences are invaluable.

You have always been open, flexible and understanding with me and made me feel comfortable and at ease inspite of my nerves and I gained confidence with you.

I just wanted to thank you again for everything, you have been an amazing assessor and I would love to have you again for level 3!

“We are extremely pleased with the service Pengwin Training has provided over many recent years.

They are professional, personable, resourceful, and are always willing to help and advise on our continuous staff training and qualification development needs”.

“Pengwin have been providing  our staff with a great platform for the enhancement of their knowledge for the past 4 years.

The team at Pengwin and within our home have formed strong relationships which have proven mutually beneficial. The focus is not them and us but WE to achieve the positive outcomes for our learners so they feel fulfilled and skilled in order to develop their careers and feel valued within our profession”

“Pengwin provides superb training programmes. The trainers are excellent with a very high level of expertise delivering the training with a skilled and patient attitude. This enables the trainee to fully understand the topics in the method of learning. The organisation of the training programme is excellent. The organisers are very friendly with a professional , dedicated and highly supportive approach in a pleasant environment”.

“As a manager and a responsible individual  for a large care home and a domiciliary agency it is important to us that our staff are provided with excellent training, delivered in an easy and efficient way to maintain our high standards.

Throughout the time we have used Pengwin training, I have always found the whole process from enrolling learners onto the qualification to completion  to be easy and efficient. The training is well structured and tailored to suit the needs of the individual learner.

The mentoring approach of the assessors is very good and works well for the team to manage their learning around work and home life.

The online system is great for the managers to monitor process of the team and is very user friendly.

Overall, Pengwin are a fantastic training provider and have made what can be a difficult task of enrolling staff onto a qualification, very easy. Allowing our team to get the best training possible in a very manageable way”.

“Pengwin and Pobl Group have established a great partnership to ensure that our Health & Social Care colleagues receive the support and guidance they need to complete their qualifications

We use Pengwin for their flexibility in delivering the Health & Social Care qualifications. We always have quick responses to any queries that we may have, and they keep us regularly updated on the progress of our learners, and let us know if there are any problems”.

Dw I wedi mwynhau dysgu gyda Lisa achos ei bod hi wedi rhoi cymaint o genfonogaeth I fi. Mae hi wedi helpu I ddeall y broses am gwblhau’r QCF a wedi bod yn amyneddgar

Mae hyder wedi cynyddu achos fy mod I wedi cael y cyfle I ddysgu mewn ffordd dwyieithog. Mae wedi rhoi’r cymhelliant I fi I ddefnyddio mwy Cymraeg

Ces I lawer o gefnogaeth gan Lisa a fy rheolwr. Os oedd unrhyw beth wnes I ddim yn deall, gallwn ofyn Lisa neu fy rheolwr.

I would just like to thank pengwin for providing me the opportunity to achieve my health care degrees.

I would also like to say such a big thank you to Lisa Llewlyn, she has been so amazing to have as my assessor, she has been so supportive and encouraging, I couldn’t have done it without her encouragement and belive in myself. I felt at ease with Lisa and always felt I could approach her with any concern.

She is amazing.

My day is great with my assessor, her teaching method is marvelous. Am kind of nervous before the class but after spending time with her teaching me, i was relieved. she though me a lot, made me to understand, punctuations also building my confidence. i want to say a very big thank you, i do really appreciate your time. Thanks again.

It was lovely to meet with her again. She is very friendly and helpful. She explained me everything single thing. I am very clear now about my course. We discussed about Exam, Welsh language, Our target, How to write reflective report. Lastly I want to say she helped me very much.

I am writing to you regarding Susan Kelly, who has been my QCF assessor throughout my Level 4. My journey through the qualification could not have been smoother having Sue as my assessor. It has been an absolute pleasure to complete the qualification with Sue; I am very grateful for her continued reassurance and guidance as well as the knowledge she has shared with me along the way. Sue has always been consistent and punctual, as well as being helpful and reassuring throughout each task. I know that Sue always had confidence in me, while having a friendly and professional approach where I was always able to ask questions. Sue was always incredibly prepared for our meetings and these were never rushed.

I feel incredibly lucky to have had Sue as my assessor and am confident in saying that any learner would win the assessor lottery to have Sue to guide them through the qualification.

Sue has certainly represented your company to a very high standard and made my journey through this qualification smooth and pleasant.

Hi Jayde,

I am writing to express my heartfelt gratitude and appreciation for your guidance, support, and encouragement throughout the process of completing my NVQ level 2&3. This achievement would not have been possible without the invaluable support I received from you and my Organisation (xxxxxx nursing home).

The journey has been incredibly rewarding and challenging, but thanks to your expertise, patience, and dedication, I was able to successfully navigate the course. The knowledge, skills, and confidence I have gained from the NVQ certification have already proven to be essential in my professional growth, and I am truly grateful for the opportunity to have learned from such an excellent [institution/organization].

I am proud to have reached this significant milestone, and I owe much of this accomplishment to the exceptional program and the team behind it. I am excited to apply what I have learned and look forward to continuing my professional development in the future.

Once again, thank you for all your support and for helping me achieve this important qualification .i will also like to appreciate xxxxxxx for her support and quick response to emails and always ready to solve problems or complains. I will always be grateful.

Warmest regards,
MA (Pengwin Learner)

Katie was amazing through out my qualification, I couldn’t had a better assessor. As I struggle with anxiety it took me a while to even start my qualification, Katie understood this and help me a lot and made me feel comfortable through out and reassured me a lot which I need. Katie has helped me gain the confidence I need and not look for reassurance as much. Katie is patient and understanding and an amazing assessor anyone would be lucky to have her as an assessor and I personally don’t think Katie needs to improve on anything. I can’t thank Katie enough.

I was excited to receive your message about my program’s official closure and the L2 completion.
I want to say a big thank you. It has been amazing working with and learning from you. You played a critical role in achieving this feat, and I never take your contributions and the positive assessment and feedback during the program for granted.

Your patience, attention to detail, and sacrifices in coming for those observations outside your working hours are highly appreciated.

Once again, thanks a million.

Regards.

I would like to take this opportunity for giving a brief description about my journey while pursuing NVQ level 3. In the beginning I didn’t have a clue on what I was doing as I was not having a proper assessor to guide. But later I understood the procedure on how Pengwin team works on it.
By the month of January 2024 I was assigned with an assessor Ms Katie where I have started getting things in the right track.
The very first day when I had a Teams meeting with you I was overwhelmed with joy to confirm that I have got the right person.
Throughout the year you have provided me with all support and guidance and it went on very smoothly. The work I had to do in relation to the course was not a hindrance to my work because you have made it easy for me.
You were ready to answer my questions and the quick reply I got from you have helped me a lot. The way you trained me for the MCQ assessment was remarkable. Each and every time that we met online and offline I felt myself that I am improving a lot in my practice and writing. I am very grateful to you.
While writing reflections and the corrections you have suggested were also the stepping stones to me to achieve this course.
The observations we did was also very stress free and the comments you have given to my Manager increased my confidence even better.
I don’t have any negative feedback on your training as it was amazing throughout.
Thank you so much for your support and for the stress free approach. This achievement is all because of the Almighty God and my assessor Katie.

Thank you so much

Yours faithfully